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- #PORTAL BUNDLE NOT IN DEFAULT LOCATION PRO#
- #PORTAL BUNDLE NOT IN DEFAULT LOCATION CODE#
If you require further assistance, visit the Recharge Agency Partner Directory.
#PORTAL BUNDLE NOT IN DEFAULT LOCATION CODE#
Updating the style through CSS requires custom code and is not supported by Recharge as per our design policy. You can also modify the credit card page with CSS. You can customize the style of your customer portal header and footer with HTML, CSS, or JavaScript.
#PORTAL BUNDLE NOT IN DEFAULT LOCATION PRO#
Updating the portal from embedded to hosted will cause the portal URL to change, and will be included in the URL. Merchants on the Recharge Pro Plan using the Hosted by Recharge option, can follow our guide for Setting up a custom customer portal domain if you want to customize this. If you notice an issue with the CSS styling on your portal, switch to Hosted by Recharge momentarily to see if the issue persists. The CSS from your Shopify theme can conflict with the customer portal code and switching to hosted will resolve this. This is important for your store depending on your theme.
Embedded in platform storefront - The customer portal is embedded within your Shopify theme and takes on the styling, logo, and menu from your Shopify theme. Hosted by Recharge - The customer portal is hosted by Recharge and will not inherit any styling or style changes from your store theme. Merchants using the Shopify Checkout Integration or the Recharge Checkout on Shopify can choose between two options for where the customer portal will be hosted: All BigCommerce stores are automatically defaulted to Hosted by Recharge, as the Embedded in platform storefront mode is not compatible. Note: BigCommerce merchants do not see the Customer portal location. You can tailor the look and feel of the portal to fit your store's style and branding.Īlthough the PRO Theme Engine option can be selected in your Customer portal settings, adjustments to the customer portal should be done through the Theme Editor (click Storefront in your merchant portal and select Theme editor). Theme Engine allows you to customize the interface of your store's customer portal. Recharge Theme Engine is available exclusively to merchants on the Recharge Pro Plan. Using the Affinity customer portal theme. Refer to our dedicated guides for more information about each theme: Similar to how you can select different stylings for your eCommerce store through the themes section, you can choose different customer portal themes in Recharge. Novum and Prima are also available customer portal themes. This customer portal theme is enabled by default and is recommended to use. Shopify's new Customer accounts is not compatible with the Recharge customer portal.Īffinity customer portal theme provides a clean user interface that allows users to manage their subscriptions seamlessly. Note: Stores must be using Classic customer accounts to use this feature.